Frequently Asked Questions

How accurate is this?

Very accurate, but nothing is perfect. We aim to be able to verify 95% of the email addresses that you upload.

Do I have to download software?

Nope, it's all web based! Just upload your CSVs of email addresses in our web app, and our servers will verify everything and then you can download a cleaned CSV file to use.

Will this filter out public email addresses and temporary inboxes?

Yes, we have a list of known public/temporary email services that we check against.

Why should I bother with verifying emails?

Because if you send email campaigns to a ton of junk email addresses you will hurt your email deliverability and it'll be way harder to have any successful email marketing campaigns ever again with your domain!

Do you have a free trial?

No, sorry, we do not offer any free trials, because of the nature of the service. But we do guarantee you'll be happy with the service. (We're currently in a free beta though if you want to try it out!)

What's your guarantee?

If for some reason you aren't happy with the service, we will refund you for the last month's payment and terminate your account for you.

How long does it take to verify?

Our servers ask mail servers for the status of every address, so it does take some time, perhaps a few minutes per 1,000 emails checked. We are working to speed this up as we launch the beta service.

What if I run out of credits during the month?

If you use up all your credits during the month, you could either upgrade to a larger plan OR buy a boost pack of credits to refill.

Do credits expire?

No, they roll over monthly, so you can use them later when you need to.

Can you verify all email addresses?

Unfortunately, no verification service can verify ALL email addresses. Sometimes mail servers aren't responding so we can't get an answer.

Do I have to sign a contract?

No, of course not. It's just a month to month subscription. You can cancel anytime (and keep your credits).

Do you have an API?

Not yet, but we are working on it!

Do you have a referral program?

Yes! You can invite friends via email or a special link to sign up for our service, and if they do, they get a bonus 5,000 credits and so do you.

Do you have an affiliate program?

Not yet, but we plan to launch one.